Frequently Asked Questions

Payments
We accept the following method payments: VISANET & PAYPAL

Wire transfer to a Uruguayan Bank
Go to your shopping cart, choose your country, and enter your postal code to get an instant shipping price.

After you submit your order, you will receive an order confirmation number & email that includes your order information.
United States Dollars
Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
In- Stock items ship within 48 hours of ordering; however, some orders may take up to 72 hours to process.

Please note that we do not ship on Saturdays, Sundays or Uruguayan holidays.

Items ordered together will be shipped out on the same day. Any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified by e-mail within 10 days of placing your order.
We currently offer shipping worldwide

Argentina, Brazil and Russia please contact customer service: info@manos.com.uy
If you are not satisfied with your purchase for any reason, please let us know and we will help you: infor@manos.com.uy

At this time we are unable to accept returns from manos.com.uy orders.

Any shipping fees associated with returns or exchanges are responsibility of the customer and will not be refunded. Manos is not responsible for shipping fees or los returns.

If an order is cancelled or you purchase an item that is out of stock, then the refund will be credited back to your original method of payment. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
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